FAQs

Step 1: Enter your personal details, choose your goal and enter your dietary preferences.

Step 2: Your healthy 5 day meal plan is then populated based on your preference.

Step 3: Nutripal compares the prices of ingredients for your 5 day meal plan with high street supermarkets.

Step 4: Click and collect your ingredients in-store or have your healthy 5 day meal plan ingredients delivered direct to your door. It couldn’t be any easier.

The Recipes vary in difficulty and there is a marker relaying if the recipe is easy or difficult to make, this can aid you in your selection of what to prepare.

The app is mainly focused on nutrition, it can aid your fitness journey by giving you ideas for healthy recipes.

It is always advisable to speak to a medical practitioner if you have any existing conditions, as this will help you make safe choices in the app.

There are time frames of how long a recipe can take to prepare, according to your schedule you can use the recipes that suit you for time purposes.

Yes – if you have a trial subscription and you’re within the trial period, then you may cancel at any time up to 24 hours before the end of the trial period, and you will not be charged.

If you have a paid subscription, you can cancel any time up to 24 hours before the end of the subscription period, otherwise the subscription will automatically renew. Cancelling a subscription will still allow you to have full access to all features within your subscription until the end of the subscription period.

iOS: In order to cancel your subscription, you’ll need to stop the auto-renewal for Nutripal through Apple, because upon subscribing you agree to Apple’s terms of service (as opposed to ours).

There are two ways you can do this:

1. Go to ‘Settings’ on your phone

2. Go to ‘iTunes and App Store’

3. Select your Apple ID

4. Select ‘View Apple ID’

5. Enter your Apple ID password

6. Select the subscription you want to cancel

or

Contact Apple directly and request them to cancel the subscription

Please note: deleting the app will not cancel your subscription, please ensure you cancel using the instructions above to avoid any unwanted charges.